Contact us

Do you have a question about the family portal or would you like to send us a suggestion? Then you are welcome to write to us using the contact form below.

For other questions, we need information about your home address so that we can forward your message to the relevant department for a response if necessary. Without this information, we will generally not be able to answer your query.

Important: This portal provides information about family policy services, offers and interesting facts for families in North Rhine-Westphalia. Inquiries via the contact form can therefore only be answered in relation to procedures and offers in North Rhine-Westphalia.

By submitting the form, the data you provide will be transmitted to the Ministry and used to respond to your inquiry. Please also see our data protection information.

You can also contact us by post:

Ministry for Children, Youth, Family, Equality, Refugees and Integration of the State of North Rhine-Westphalia
40190 Düsseldorf