ABC of emergency numbers

In emergencies, always dial the emergency number 110!

To help us process your report or tip-off quickly, please make sure that you provide the following information about yourself and how you can be contacted:

• Name and first name
• Date and place of birth
• Street and house number
• Postcode and place of residence
• Telephone number (where you can be reached during the day)
• E-mail address

Describe exactly when and where something happened and who was involved. Describe the detailed course of events. In the case of theft or damage to property, please tell us what was stolen or damaged and how much the damage is.

If you have a concrete suspicion of the crime or if you know of any witnesses to the incident, please include their details in your report. If you are unable to provide the details, please give as detailed a description of the person as possible.

If you are not in a hurry or if you want to provide confidential data or information, you can find your local police station here.

Tips and information for parents, children and young people on how to increase their own safety can be found at the police crime prevention service: www.polizei-beratung.de

Telephone number: 112

Hotline for women affected by violence and people in their social environment

Phone number: 0800 116 016

Website: www.hilfetelefon.de

Anonymous advice - also for confidential birth

Telephone number: 0800 40 40 020

Website: www.geburt-vertraulich.de

Counseling for victims and relatives in cases of suspected child sexual abuse

Telephone number: 0800 22 55 530

Website: www.hilfe-portal-missbrauch.de

Counseling for children and young people in crisis

by email, group chat or in open forums

Website: www.jugendnotmail.de

The new "Junoma" app provides a person to talk to on a cell phone at any time. The app is available free of charge in the app stores.

Joint offer from the Protestant and Catholic churches

Telephone number: 0800 111 0 111 or 0800 111 0 222

Website: www.telefonseelsorge.de

Gives people with depression and their relatives access to contact points

Phone number: 0800 3344533

Website: www.deutsche-depressionshilfe.de

Contact point for those affected by mental illness and relatives

Telephone number: 0228 71002424

Contact point for refugees (Arabic, English, French)

Telephone number: 0228 71002425

Website: www.bapk.de

Number against grief for parents with all questions, worries and problems

Phone number: 0800 111 0 550 also online advice

Website: www.nummergegenkummer.de

Number against grief for children and young people

Telephone number: 116 111 or 0800 111 0 333 also chat advice

Website: www.nummergegenkummer.de

Counseling for parents with questions and concerns about raising their children

Phone number: 0911 977140 also via individual counseling, group chat, open forums

Website: www.eltern.bke-beratung.de

Counseling for children and young people on all problems related to growing up

Mail, individual chat, group chat, open forums

Website: www.jugend.bke-beratung.de

Counseling for single mothers and fathers

Telephone number: 0201 82774-799

Counseling for large families

Telephone number: 0157 32788-738

Counseling for children and young people seeking advice and looking after their families

Telephone number: 116 111 also chat counseling

Counseling for family caregivers

Telephone number: 030 20179131

For questions about symptoms, tests and vaccinations (24/7)

Telephone number: 116 117

For questions about the coronavirus

Telephone number: 0211 9119 1001

For questions about the coronavirus

Telephone number: 030 346 465 100